Privacy Policy

This privacy policy explains how PWT Extensions, operated by Perfect Web Team (Netherlands), collects, uses and protects personal data when you use extensions.perfectwebteam.com.

Who we are

PWT Extensions is part of Perfect Web Team, a Joomla development agency based in the Netherlands.
We are the data controller responsible for the processing of personal data as described in this policy.

If you have questions about this privacy policy or your personal data, you can contact us via the contact details on this website.

What data we collect

We collect only personal data that is necessary to provide our services. This may include:

• Name and email address
• Account and login information
• Subscription and order details
• Support tickets and communication
• Technical data related to downloads, updates and usage

We do not collect unnecessary personal data.

How and why we use your data

We process personal data for the following purposes:

• To create and manage user accounts
• To provide access to downloads, subscriptions and updates
• To provide technical support and respond to inquiries
• To communicate about subscriptions, renewals or important service change
• To improve our extensions and services
• To comply with legal and administrative obligations

Legal basis for processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

• Performance of a contract (e.g. providing access to subscriptions, downloads and support)
• Legitimate interest (e.g. improving our services, maintaining security, preventing abuse)
• Legal obligation (e.g. accounting or administrative requirements)
• Consent, where required (e.g. for specific communications)

Data sharing and processors

We do not sell or rent personal data.

Personal data may be shared only with trusted third-party service providers (processors) where necessary to deliver our services, such as hosting, payment processing or email delivery. These parties process data solely on our behalf and under strict confidentiality and security agreements.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. These measures include secure systems, access controls and regular maintenance of our infrastructure.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, or resolve disputes. When data is no longer required, it is securely deleted or anonymised.

Your rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability, where applicable
• Withdraw consent, where processing is based on consent

You may exercise these rights by contacting us.

External links

Our website may contain links to third-party websites. Once you leave our site, we have no control over how those websites handle personal data. We recommend reviewing the privacy policies of any external sites you visit.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our services or legal requirements. The most current version will always be available on this website.

Contact

If you have questions about this privacy policy or how we handle personal data, please contact us via the contact information provided on this website.