Support Centre

Need help with our extensions? Check the documentation or FAQ, or reach out via a support ticket.

Documentation & FAQ

You’ll find answers in the documentation and FAQ below. If not, submit a ticket and we’ll be happy to help.

Frequently Asked Questions

Joomla 6 compatibility?

PWT ACL 6.0.0 supports Joomla! 5 and Joomla! 6 native. 

For PWT SEO and PWT Sitemap the plugin "Behaviour - Backward Compatibility 6" needs to be enabled and "Classes Aliases" setting in Joomla 6.

We are working on versions that remove this requirement in the future.

Are there multiple subscription plans?

We simplified the offering so you only choose one straightforward plan. It includes access to the extension, updates and support for the duration of the subscription. No need to compare or pick between multiple tiers.

Most of our customers run our extensions on many Joomla sites, not just one. Restricting installs to a single site or a small number of sites added extra hassle and didn’t match how people actually use the tools.

Pre-sales question?

Let us know if you have any pre-sales question that is not covered with the FAQ or extension documentation.